FTBLR FAQ

FAQ

Product Questions

Mini shin pads are compact shin guards specifically designed for soccer players to offer a lighter and more comfortable alternative to traditional shin guards. They protect the shins from impacts and kicks during the game, yet provide reduced coverage and more freedom of movement. Due to their smaller size, they are particularly suitable for players who prefer maximum flexibility and comfort without sacrificing protection.

Mini shin guards offer several advantages for soccer players. They are lighter and less cumbersome than traditional shin guards, leading to improved mobility on the field. They can be worn comfortably under socks without restricting or bothering the player. Despite their compact size, they still offer sufficient protection against impacts and blows, making them a popular choice for experienced players who value comfort and agility.

Grip socks for footballers are specialized socks designed for better grip and stability on the football field. They feature non-slip materials or rubber studs on the sole to minimize slipping and instability when running, stopping, or striking the ball. These socks provide footballers with extra grip on natural or artificial turf, which can enhance their performance and game.

The use of grip socks offers several advantages for footballers. They can increase stability and reduce the risk of injuries such as slipping or twisting an ankle. Furthermore, they can also help to boost players' confidence, as they can concentrate on their movements without having to worry about slipping.

Our personalized items are labeled "ID-". You can find these products under "All Products"

We are happy to assist you via our contact options to check if we can implement your request.

Order Process

Cancellation or modification of the order is only possible if it has not yet been processed. Please contact us as soon as possible to do so.

You will receive your order confirmation at the email address provided during the order process.

The status of your order is divided into two phases: order confirmation and order processing. Afterwards, the order will be handed over to DHL. You will receive an email for each phase of the order.

The processing time for your order depends on its content. For orders with personalized items, we reserve a processing time of 2 days, but it usually only takes one day. The processing time for orders with non-personalized items is a maximum of 1 day.

Shipping and Delivery

Shipping options include DHL small parcel and express shipping. Additionally, please note that deliveries to a packing station are not possible.

The average delivery time is 2 business days.

We currently deliver to Germany and Austria.

Shipping costs for standard delivery are €3.95 (free shipping for orders over €50). Shipping costs for express delivery are €7.95.

There can be various reasons for this. For example, it is possible that the delivery was handed over to DHL but was lost during the delivery process. In this case, you will receive a free replacement delivery from us.

In all cases, please contact us to find a common solution.

Returns and Refunds

You can withdraw from your contract by sending us an email, mailing the sample withdrawal form, or informing us by phone.

The statutory cancellation period is 14 days from the day on which you or a third party authorized by you, who is not the carrier, takes possession of the goods (or the last item of your order in case of multiple partial deliveries).

As the buyer, you bear the costs for the return shipment. We kindly ask you to return the item to us with sufficient postage. In the event of a complaint, the statutory warranty periods apply.